Subscription Agreement

1. Subscription Entitlements

1. Entitlements follow the plan, period, seat count, usage allowance, feature limits, and service region shown on the page.
2. We may adjust the entitlement structure as the product changes, while working to preserve core entitlements within an active period; where entitlements are materially reduced, we give advance notice and offer compensation such as an extended period or a pro-rata refund.

2. Period and Renewal

1. The period, price, and entitlements shown at checkout are the basis of this subscription.
2. The platform currently offers no auto-renewal: entitlements end when the period expires, nothing is charged automatically, and renewing requires you to order again.
3. If auto-renewal is introduced later, we will show the renewal rules, charge date, and cancellation method clearly before activation, and give advance notice before each charge as the law requires.

3. Payment and Settlement

1. Two payment types are supported: (1) card and local payment rails provided by third-party payment processors; (2) cryptocurrency — currently USDT on Arbitrum and USDC on Base. Available methods are shown at checkout.
2. Card payments are processed by Creem or Stripe acting as Merchant of Record. That provider handles collection, invoicing, and applicable taxes, so the merchant name on your statement may read as the provider (for example CREEM.IO or STRIPE) rather than Pathryn. This is expected — please contact us to verify a statement entry before filing a chargeback.
3. A cryptocurrency transfer is irreversible once broadcast. You must send on the exact network, in the exact asset, and to the exact address shown at checkout. Losses from choosing the wrong network, sending to a wrong address, underpaying, or omitting a required memo cannot be recovered, and neither Pathryn nor the seller is liable for them. Network fees (gas) are yours to pay and are not part of the order amount.
4. Transaction currency, applicable taxes, and fees are those shown at checkout. Cryptocurrency payments are considered successful only after the required number of network confirmations.

4. Cancellation and Refunds

1. You may stop using the subscription at any time. Because there is no auto-renewal, no action is needed to stop, and entitlements for the activated period run to the end of that period.
2. Once a period is activated its entitlements count as delivered, so refunds pro rata to unused days are not available.
3. Exceptions — we will issue a full refund, after verification, if one of the following applies and you submit a request with supporting evidence within 7 calendar days of payment: (1) payment succeeded but entitlements were not activated; (2) entitlements are entirely unusable and we cannot fix the problem within 3 business days; (3) entitlements differ materially from the page description; (4) the same order was charged more than once.
4. Right of withdrawal (EEA and UK consumers): an activated subscription is digital content whose delivery has begun. By accepting this agreement at checkout, you expressly request immediate activation and acknowledge that you thereby waive the 14-day right of withdrawal.

5. After-Sales and Disputes

1. How to reach us: submit the issue and evidence in your order details, or email support@pathryn.com with your order number. We respond within 1 business day and reach a decision within 3 business days.
2. Where a refund goes through a third-party payment provider, the time for funds to reach you depends on that provider and your card issuer — typically 5 to 10 business days. Cryptocurrency refunds are returned in the original asset on the original network to an address you provide, with network fees deducted from the refunded amount.
3. Please use the channels above first. Filing a chargeback directly with your card issuer moves the order into a dispute process and suspends the associated accounts without speeding anything up; for abusive chargebacks we reserve the right to preserve evidence and seek recovery.
4. The parties will first attempt to resolve disputes amicably; failing that, disputes go to a court of competent jurisdiction where the platform operator is located.