Creator Work Support Agreement

1. Works and Licensing

1. A work's content, format, permitted use, license scope, commercial availability, and whether derivative work is allowed follow the work page and the order record. Where the page is silent, personal non-commercial use is the default.
2. You receive a license to use the work within the scope stated on its page — not its copyright, which remains with the creator along with related intellectual property.
3. You may not distribute, resell, split for sale, republish under another name, remove watermarks or attribution, or use the work to infringe others' rights beyond the licensed scope.

2. Support and Delivery

1. The support amount you choose, your attribution preference, message, and license information are recorded in the order.
2. After payment is confirmed, access — download, viewing, or other entitlements — is granted according to the work's settings. Where manual handling is required, the timeframe on the work page applies; where none is stated, within 3 business days.
3. Any amount above the work's price is a voluntary gift to the creator and is not refundable once paid, except where the work itself was never delivered.

3. Payment and Settlement

1. Two payment types are supported: (1) card and local payment rails provided by third-party payment processors; (2) cryptocurrency — currently USDT on Arbitrum and USDC on Base. Available methods are shown at checkout.
2. Card payments are processed by Creem or Stripe acting as Merchant of Record. That provider handles collection, invoicing, and applicable taxes, so the merchant name on your statement may read as the provider (for example CREEM.IO or STRIPE) rather than Pathryn. This is expected — please contact us to verify a statement entry before filing a chargeback.
3. A cryptocurrency transfer is irreversible once broadcast. You must send on the exact network, in the exact asset, and to the exact address shown at checkout. Losses from choosing the wrong network, sending to a wrong address, underpaying, or omitting a required memo cannot be recovered, and neither Pathryn nor the seller is liable for them. Network fees (gas) are yours to pay and are not part of the order amount.
4. Transaction currency, applicable taxes, and fees are those shown at checkout. Cryptocurrency payments are considered successful only after the required number of network confirmations.

4. Refund Policy

1. Works are digital content that can be downloaded or viewed as soon as they are delivered, and are therefore non-refundable once delivered.
2. Exceptions — we will issue a full refund, after verification, if one of the following applies and you submit a request with supporting evidence within 7 calendar days of payment: (1) payment succeeded but no access was granted; (2) the file is corrupt, cannot be opened, or the link is invalid, and we cannot supply a working replacement within 3 business days; (3) the work differs materially from its page description; (4) the same order was charged more than once.
3. A difference of opinion about a work's style or craft is not grounds for a refund.
4. Right of withdrawal (EEA and UK consumers): the 14-day right of withdrawal is lost once delivery of digital content begins. By accepting this agreement at checkout, you expressly request immediate delivery and acknowledge that you thereby waive that right.

5. Disputes and Infringement

1. Where a work's description, license, or delivery is disputed, we act on the page information, order record, delivery status, and the evidence of both parties.
2. For infringing, misappropriated, or unlawful content we may delist the work, freeze the transaction, or cooperate with the rights holder; rights holders may submit proof of ownership to support@pathryn.com.
3. How to reach us: submit the issue and evidence in your order details, or email support@pathryn.com with your order number. We respond within 1 business day and reach a decision within 3 business days.
4. Where a refund goes through a third-party payment provider, the time for funds to reach you depends on that provider and your card issuer — typically 5 to 10 business days. Cryptocurrency refunds are returned in the original asset on the original network to an address you provide, with network fees deducted from the refunded amount.
5. Please use the channels above first. Filing a chargeback directly with your card issuer moves the order into a dispute process and suspends the associated accounts without speeding anything up; for abusive chargebacks we reserve the right to preserve evidence and seek recovery.
6. The parties will first attempt to resolve disputes amicably; failing that, disputes go to a court of competent jurisdiction where the platform operator is located.